Income & Charges

The Income tab on a tenant's page shows their ledger - every charge posted and every payment received, with a running balance.

Johnson, Sarah - Income tab
Property
Expenses
Income
Documents
+ Add Payment + Add Charge
Date Description Charge Payment Balance
Jun 1 Monthly Rent $1,250.00 - $1,250.00
Jun 3 Check #1042 - $1,250.00 $0.00

Charges vs. payments

Charges are amounts the tenant owes - rent, late fees, a repair chargeback. They increase the balance. Payments are amounts received - they reduce the balance. The ledger shows both in date order so you can see exactly how the balance got to where it is.

Recurring charges - how monthly rent works

Monthly rent is not entered as a fixed field - it's set up as a recurring charge. This is the key concept: a recurring charge posts automatically to the ledger on a chosen day each month. You set it up once and it runs indefinitely until you set an end date or the tenant moves out.

To set up monthly rent: click Add Charge, enter the amount, turn on the Recurring toggle, and set the day of month it should post (typically 1). That charge will appear on the ledger every month going forward.

Add Charge
Monthly Rent
$1,250.00
Rental Income
1
2024-07-01
optional

Payment allocation

When you record a payment, it is automatically applied to the oldest unpaid charges first. If a tenant pays $1,000 against a $1,250 balance, the $1,000 goes toward reducing the oldest charge and the remaining $250 stays as an open balance. You don't have to manually assign which charges get paid.

Late fees

Late fees are calculated automatically based on the rules you configure in Settings > Late Fees. The system recalculates whenever you open a tenant's Income tab or the date changes. If an overdue balance is detected past the grace period, the fee is posted directly to the ledger - no confirmation dialog.

Flat fees are posted once per overdue period. Daily fees accumulate each day the balance remains overdue. Both stop accruing once the balance is paid.

No late fee showing up? Check that late fees are enabled in Settings and that the grace period has actually passed. Also confirm the tenant has an unpaid balance with a due date in the past - a future-dated charge will not trigger a late fee yet.